• Address: Tempe, AZ 85281 (map)
• Date Posted: 10/21/09
• Job Type: Full-time

Attend to visitors and deal with inquiries on the phone and face to face in a highly professional manner. Supply information regarding the organization to the general public, clients and customers.


Main Job Tasks and Responsibilities

• answer telephone, screen and direct calls
• take and relay messages
• provide information to callers
• greet persons entering organization
• direct persons to correct destination
• deal with queries from the public and customers
• ensures knowledge of staff movements in and out of organization
• general administrative and clerical support
• prepare letters and documents
• receive and sort mail and deliveries
• schedule appointments
• maintain appointment diary either manually or electronically
• organize meetings
• tidy and maintain the reception area



Education and Experience

• high school diploma generally required
• knowledge of administrative and clerical procedures
• knowledge of computers and relevant software applications
• knowledge of customer service principles and practices
• keyboard skills



Key Competencies

• verbal and written communication skills
• professional personal presentation
• customer service orientation
• information management
• organizing and planning
• attention to detail
• initiative
• reliability
• stress tolerance


Hours are Monday thru Friday 9am to 6pm